How to Fix Facial Recognition Not Available on Windows Hello?

• Blog
• September 22, 2022

If your Windows Hello isn’t working, or you’re getting a “facial recognition not available” error, there are a few things you can do to try to fix the problem. First, make sure that your webcam is properly connected and installed. Next, try restarting your computer. If that doesn’t work, you can try uninstalling and reinstalling the facial recognition software. Finally, if nothing else works, you can try resetting your Windows Hello settings.

How to Fix Facial Recognition Not Available on Windows Hello?

Why is Facial Recognition Not Available on Windows Hello?

Facial recognition is a biometric technology that can be used to identify individuals based on their unique facial characteristics. Windows Hello is a biometric authentication feature that allows users to log in to their devices using their faces.

However, there are times when facial recognition may not be available as a login option on Windows Hello. This can be due to a number of reasons, including:

– The device does not have a compatible camera.
– The camera does not support the required facial recognition technology.
– The user has not set up Windows Hello.
– The user has not enrolled their face in Windows Hello.

If you are encountering this issue, there are a few things you can do to try and resolve it.

First, make sure that your device has a compatible camera. Windows Hello requires a special type of camera called an infrared (IR) camera. Not all laptops and computers have this type of camera, so if your device does not have one, you will not be able to use facial recognition to log in.

If your device does have an IR camera, the next step is to make sure that it is properly installed and working. You can do this by opening the Device Manager and checking to see if the camera is listed under the “Imaging devices” category. If it is not, then there may be an issue with the camera driver or the hardware itself.

Once you have verified that the camera is installed and working, the next step is to make sure that you have set up Windows Hello. This can be done by going to the “Sign-in options” page in the Windows Settings app. If you do not see the “Face” option listed here, then it means that you have not set up Windows Hello yet.

Finally, if you have set up Windows Hello but are still unable to use facial recognition to log in, it is likely that you have not enrolled your face in the system. This can be done by going to the “Face” page in the Windows Settings app and following the on-screen instructions.

How to Fix Facial Recognition Not Available on Windows Hello?

If you’re having trouble getting facial recognition to work with Windows Hello, there are a few things you can try.

First, make sure that your webcam is working properly and that it’s positioned so that your face is clearly visible.

Next, try recalibrating Windows Hello by going to the Settings app and selecting Accounts > Sign-in options.

If that doesn’t work, you may need to reset your Windows Hello facial data. To do that, go to the Settings app and select Privacy > Background apps. Then, under “Choose which Microsoft Store apps can access your camera,” turn off the toggle for Windows Hello.

Finally, if you’re still having trouble, you can try uninstalling and reinstalling the Windows Hello facial recognition software.

Conclusion

There are a few things that you can do in order to fix the facial recognition not available on Windows Hello issue. First, make sure that your computer’s camera is working properly. Next, check to see if the facial recognition feature is turned on in the Windows Hello settings. If it is not, you can turn it on by following the instructions in the Windows Hello settings. Finally, if you are still having issues, you can try resetting the Windows Hello feature.

Resources

If you’re having trouble getting Windows Hello to work with your facial recognition hardware, there are a few things you can try.

First, make sure that your device meets the minimum requirements for Windows Hello. Your device must have a special type of camera called an infrared (IR) camera. Many newer laptops and smartphones have this type of camera.

If your device has an IR camera, the next step is to make sure that it’s properly positioned. The camera should be at eye level and centered in front of your face.

If you’re still having trouble, there are a few other things you can try:

– Make sure that there’s nothing blocking the camera.

– Make sure that you’re in a well-lit area.

– Make sure that you’re not wearing any sunglasses or other items that could block the camera.

– If you’re using a laptop, try adjusting the screen to make sure that the camera is at the correct angle.

– If you’re using a smartphone, try adjusting the angle of the camera so that it’s pointing directly at your face.

– Try restarting your device.

– Try resetting Windows Hello.

If you’re still having trouble, you can always try using a different authentication method, such as a PIN or a password.