Fix: Xbox App Game Installation Gets Stuck On “Preparing 0%”
- Blog
- September 22, 2022
If you’re having trouble installing games from the Xbox App, you’re not alone. Many users have reported being stuck on the “Preparing 0%” screen for an extended period of time. While Microsoft has yet to comment on the issue, there are a few things you can try to get your games installed.
Table of Contents
Fix: Xbox App Game Installation Gets Stuck On “Preparing 0%”
The Problem
If you’re trying to install a game from the Xbox App on Windows 10 and it’s stuck on “Preparing 0%,” there’s a problem with the installation process. The good news is, there are a few things you can try to fix the issue.
The first thing to do is make sure that you have the latest updates for Windows 10 installed. To do this, open the Start Menu and select “Settings.” Click “Update & security” and then select “Windows Update.” If there are any updates available, install them and then try to install the game again.
If that doesn’t work, the next thing to try is to clear the cache for the Xbox App. To do this, open the app and go to the settings menu. Select “General” and then scroll down to the “Storage” section. Click “Clear cache” and then try to install the game again.
If neither of those solutions work, the next step is to try and install the game to a different location. To do this, open the Xbox App and go to the settings menu. Select “General” and then scroll down to the “Storage” section. Click the “Change location” button and select a different location for the game files. Once the game has been installed to the new location, try launching it again.
If you’re still having trouble installing the game, the final thing to try is to reset the Xbox App. To do this, go to the Start Menu and type “powershell.” Right-click on the PowerShell app and select “Run as administrator.” In the PowerShell window, type the following command and press Enter:
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
After the command has been run, restart your computer and try to install the game again.
The Solution
When you see the “Preparing 0%” error message in the Xbox App, it means that the installation of your game is stuck. This can happen for a number of reasons, but the most common one is that the game installation files are corrupt. To fix this, you’ll need to delete the corrupt files and then redownload them.
Here’s how to do it:
1. Close the Xbox App.
2. Navigate to the following folder:
C:\Users\
3. Delete the following folder:
PrivateAssetConfig
4. Reopen the Xbox App and try to install your game again.
Why This Works
If you’re having trouble installing a game from the Xbox App on your PC, it could be because the installation is getting stuck on “Preparing 0%.” There are a few things you can try to fix this issue.
First, make sure that you have the latest updates for the Xbox App and Windows. To do this, open the Xbox App and go to Settings > General. Under “Update & Security,” click Check for updates.
If there are any updates available, install them and then try installing your game again.
If that doesn’t work, try restarting your PC. This will clear any stuck installation processes and allow the game to install properly.
Finally, if you’re still having trouble, you can try resetting the Xbox App. To do this, go to Settings > General and scroll down to the bottom of the page. Under “Reset,” click Reset.
Once the reset is complete, try installing your game again. With any luck, one of these solutions will fix the problem and you’ll be able to start playing.
How to Implement the Solution
If the Xbox App game installation gets stuck on “Preparing 0%,” there are a few things you can do to fix the issue.
First, try restarting your computer. This will sometimes fix the issue.
If that doesn’t work, try uninstalling the Xbox App and reinstalling it. This will usually fix the issue.
If you still can’t get the Xbox App to work, you can try manually downloading the game installation files. This is a little more complicated, but it will usually fix the issue.
1. Go to the Microsoft website and download the Xbox App installation files.
2. Unzip the file and open the folder.
3. Copy the folder to your computer’s hard drive.
4. Open the Xbox App and navigate to the game installation folder.
5. Click the “Install” button.
The Xbox App should now be able to install the game without any issues.
Conclusion
If you’re stuck on the “Preparing 0%” screen when trying to install a game from the Xbox app, there’s a simple fix. First, make sure that you’re logged into the correct Microsoft account. Then, go to the Xbox app’s settings and check the “Allow installation of games from unknown sources” option. Finally, restart the app and try installing the game again. With any luck, it should start downloading and installing without any issues.
